BECOME INSATIABLY CURIOUS

How can I retrain my brain to ask evocative questions—of myself and others?

LEARN

On her Dare to Lead podcast, Brene Brown talks with Michael Bungay Stanier about "taming our Advice Monsters – you know, that insatiable thing that fuels our need to offer advice and answers when curiosity and good questions are way more powerful."

LISTEN >

In this TEDxYouth talk, Ray Wu talks about the benefits of being curious and shares three tips on how to introduce curiosity into our lives.

WATCH >

Margaret Wheatley reflects on how to become more curious

READ >

PRACTICE

The "next time you're stuck on a challenge or opportunity," Hal Gregersen offers practical tools to try to "recast your problems in valuable new ways."

WATCH >

Warren Berger's blog about harnessing the power of inquiry to make better choices

READ >

A list of questions for leaders to ask, organized by purpose/function, from Insights Assessment

DO >

EXTEND

Michael Bungay Stanier’s book unpacks essential coaching questions to demonstrate how you can develop coaching methods that produce great results.

READ >

Hal Gregerson’s book about the “conditions that give rise to catalytic questions—and breakthrough insights—and how anyone can create them.”

READ >

TUNE UP COMMUNICATION

What are the most common communication shortcomings of leaders? How can I overcome them?

LEARN

Often the success of communication is hampered by our unconscious cognitive biases, from VeryWellMind

READ >

From the TED stage, "Lorna Davis explains how our idolization of heroes is holding us back from solving big problems -- and shows why we need "radical interdependence" to make real change happen."

WATCH >

PRACTICE

A short article from Mind Tools with tips for active listening.

READ >

 

Develop your empathy with this blog by Sándor Sipos.

 

READ >

EXTEND

The authors of this article from the Mitchell Hamline Law Review substantiate the argument that "It is possible to cultivate a better environment within which our public conversations can grow."

READ >

Former FBI Agent Joe Navarro talks about how to convey and detect nonverbal messages

WATCH >

EMBRACE PRODUCTIVE CONFLICT

What is productive conflict? How can I create space for it on my team?

LEARN

World debate champion Julia Dhar offers 3 tips for productive disagreement

WATCH >

Find out what is the vital behavior that enables most any positive organizational outcome, according to Joseph Grenny

WATCH >

Patrick Lencioni on fear of conflict

WATCH >

PRACTICE

Why and how to take your team beyond the culture of "nice," from Learning Forward

READ >

A step-by-step approach to productive confrontation from the book 'Fierce Conversations'

DO >

A protocol from School Reform Initiative to "see where people stand on difficult issues that need decisions"

DO >

EXTEND

This book by New York Times Bestselling authors Patterson, Grenny, McMillan and Switzler offers tools for having crucial conversations, when the stakes are high.

READ >